Shipping & returns
A safe placeholder policy for configuring the reconstructed storefront before launch.
Replace this page with verified rates, destinations, carriers, insurance limits, customs terms, and return deadlines.
Order handling
Collector items should be individually verified, photographed, and matched to the invoice before packing. Use protective, non-PVC holders and rigid mailers or padded boxes appropriate to the item's value.
Shipping
Offer tracked shipping for valuable items. Clearly state whether insurance, signature confirmation, customs duties, and import taxes are included or charged separately.
Returns
Define a clear inspection period. Returned collectibles should remain in the original holder and condition. Attribution or authenticity disputes should be reviewed using the listing photographs and description.
Lost or damaged parcels
Retain packing photographs, tracking records, and postal receipts. Explain the claim process and required documentation before accepting payment.